Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ICPA’s relationship with you in relation to this website.

The term icpa.org.uk or “us” or “we” refers to the owner of the website whose registered office is 79 Victoria Road, Rayleigh, Essex, SS6 8EQ. Our company registration number is 04207047 registered in England and Wales. The term “you” refers to the user or viewer of our website.


Information Collection and Use

We collect information from our users at several different points on the Website – this can be for registration, login, customer service and billing purposes, and also so that we may customise the Website according to individual selections.



In order to access the full range of content and features on the Website, and also to receive our regular email bulletins, we require users to complete a member registration form. During registration a user is required to give contact information (such as name, email address, and selected information about the company that you work for).

It is optional for the user to provide certain demographic information (such as gender), however we encourage the full completion of the registration form so that we can refine our editorial content and provide a more personalised experience.


Additional forms

We sometimes may request additional information from users on forms. Users have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to enable professional indemnity insurance requests. If we have trouble processing an order, this contact information is used to get in touch with the user.



A cookie is a small text file written to your hard drive that contains information about your account on this Website. Cookies do not contain any personal information about users. During the course of your visit to this Website, the pages you see, along with a cookie, are downloaded to your device. Cookies enable us to collect useful information such as the device a user is using and whether they have visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.


How does ICPA use cookies?

Information gathered from cookies helps us to analyse the behaviour of our visitors and their online behaviour and patterns. This means we can provide you with a better community and user experience by tailoring our site to your needs. We are constantly looking for ways to improve and information from cookies is critical for this.

Cookies do not give us any personal information about you or your business. They simply allow us to see which areas of the site are working well i.e. visited most and which content is most of interest.<br><br>Cookies also allow you to have a more seamless experience of using the site i.e. you remain logged in for entire sessions or multiple user sessions, removing the need to remember usernames and passwords on a regular basis. Our session cookies are therefore essential to the functionality and usability of our site.


How to reject cookies?

If you wish to restrict or block the cookies which are set by our website, you can do this through your browser settings. The Help function within your browser should tell you how. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.